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Terms Of Service

Effective Date: [01-Spetember-2025]

Welcome to Master Hydraulic. By accessing or using our website www.mhydraulic.com, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our services.

1. Eligibility

You must be at least 18 years old to use our website or place orders. If you are under 18, you may only use the site under the supervision of a parent or legal guardian.

2. Use of Website

  • You agree not to misuse the site, attempt unauthorized access, or engage in fraudulent activity.
  • All content (text, images, product information) is the property of Master Hydraulic and may not be copied or redistributed without permission.

3. Products & Orders

  • We strive to ensure accurate product descriptions and availability, but minor variations may occur.
  • Prices are subject to change without notice.
  • All orders are subject to confirmation and availability.
  • We reserve the right to cancel an order due to pricing errors, suspected fraud, or stock unavailability.

4. Payments

  • Payments must be completed before dispatch.
  • We use secure third-party payment gateways; Master Hydraulic does not store full card details.

5. Shipping & Delivery

  • Orders are processed within 1–3 business days.
  • Delivery times vary depending on the customer’s location.
  • Customers are responsible for providing accurate shipping details.

6. Returns & Refunds

  • Returns must be requested within 7 days of delivery.
  • Products must be unused, in original packaging, with proof of purchase.
  • Custom-made or special-order items are non-returnable.
  • Refunds (if approved) are processed within 7–10 business days to the original payment method.

7. Limitation of Liability

Master Hydraulic shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website, services, or products.

8. Governing Law

These Terms are governed by the laws of Kuwait, and any disputes shall be resolved exclusively in the courts of Kuwait.